More Information

Frequently Asked Questions

• How much can I earn?

  • We offer 25% of our retail price in cash or 50% of our retail price in-store credit. Example: an average T-shirt would be priced at $4, so you would receive $2 store credit or $1 cash.

• Do you accept donations?

  • Yes, if we are booked out too far for buying appointments and you don't want to wait, we can take them and donate them to the Hope Thrift Shop.

• What are your condition standards?

  • We accept items that are like-new, gently used, clean, and free from pet hair. Please make sure all parts are present and in working order for toys and equipment. 

• What is your return policy?

  • Refunds are offered up to 7 days from purchase with the receipt. Store credit only without a receipt.

• How does store credit work?

  • Store credit works the same as cash in our store, we keep track of it here filed under your last name. You can still earn punches on the frequent shopper card with store credit, the only restriction however is during our bag sales, you can only use $10 store credit towards the $20 bag purchase.

• What do you not accept? 

  • We do not accept Garanimals brand clothing, used car seats, and breast pumps.

• More questions?

  • Feel free to contact us at sarahncassie@kidcrossingmissoula.com